Business process and workflow management
Workflows in document management or enterprise content management systems enable you to control electronically or even automatically everydays tasks, e.g. approval, releases, forwarding, automatic reminder and holiday substitution and even escalation rules. By implementing such a system, you make sure streamline tasks according to company rules.
With an optimized workflow management you do not only increase process quality, but also make sure to comply with legal regulations. It brings also more transparency into your company. Its great flexibility makes sure that it represents your organizational structure instead of having your company to fit to an IT system.
Graphical process designer tools help to map these structures and work processes easily. By modelling business processes with this tool, it is necessary to create roles and authorization for your colleagues, so it is getting clear, whom to send documents automatically in a certain order.
These tools help you get process data and a history without much effort. It helps you to monitor and track processes fast and efficient.